Privacy Policy

1. Data Controller

The Data Controller is:

This Privacy Policy explains how personal data is collected, used, and protected when visitors access and use the website www.alkermedicale.com.

2. Personal Data We Collect

Contact Requests

When you contact us through forms, email, or other communication channels, we may collect:

• Name and surname
• Email address
• Telephone number
• Company name
• Any information voluntarily provided in your message

Technical and Usage Data

When visiting the website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website
• Interaction data

3. Purposes and Legal Bases

Responding to Enquiries

Purpose:

• Responding to requests for information
• Providing product and company information

Legal Basis:

• Pre-contractual measures requested by the user
• Legitimate interest

Website Security and Maintenance

Purpose:

• Ensuring website functionality
• Preventing fraud and unauthorized access
• Diagnosing technical issues

Legal Basis:

• Legitimate interest

Analytics and Website Improvement

Purpose:

• Understanding website usage
• Measuring performance
• Improving user experience

Legal Basis:

• User consent

Analytics technologies are activated only after consent has been provided through our cookie consent platform.

4. Analytics Services

Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by:

Google Analytics helps us understand how visitors interact with our website through aggregated and statistical information.

Google Analytics is activated only after consent has been granted.

For more information:

Vercel Analytics

This website uses Vercel Analytics, provided by Vercel Inc.

Vercel Analytics provides website performance and usage metrics that help us improve website functionality and reliability.

5. Consent Management

This website uses Cookiebot by Usercentrics as its Consent Management Platform (CMP).

Cookiebot enables visitors to:

• Give or refuse consent
• Modify consent preferences
• Withdraw consent at any time

Cookiebot stores consent records in accordance with applicable privacy regulations.

For more information:

6. Recipients of Personal Data

Personal data may be processed by trusted service providers acting on our behalf, including:

• Hosting providers
• Analytics providers
• IT support providers
• Professional advisers
• Public authorities where legally required

Personal data is never sold to third parties.

7. International Data Transfers

Some service providers may process data outside the European Economic Area (EEA).

Where international transfers occur, appropriate safeguards are implemented in accordance with GDPR requirements, including Standard Contractual Clauses where applicable.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Contact requests are generally retained for up to 24 months unless a longer retention period is required by law.

9. Data Subject Rights

Under the General Data Protection Regulation (GDPR), individuals have the right to:

• Access personal data
• Rectify inaccurate data
• Erase personal data
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

Requests may be submitted to:

info@alker.it

Individuals also have the right to lodge a complaint with the competent supervisory authority.

For Italy:

10. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.